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Shipping & Return Policy

Free Shipping On Orders Over $100*

You can always count on David's World Cycle for great deals on the best cycling gear. You can count on us for great deals on shipping, too.

*We offer free shipping on qualifying orders over $100 shipped within the contiguous United States. Make sure to take free shipping into account when comparing prices!

Exclusions

  • Offer valid on orders with a subtotal of $100 or more; other discounts applied to your order could change your subtotal
  • Offer limited to standard shipping to U.S. addresses in the contiguous U.S. only (Alaska & Hawaii do not apply)
  • Offer excludes oversized items such as trainers, car racks, fenders, wheels, tires, floor pumps, baskets, trailers, and bikes
  • Offer is limited to stock on hand, is non-transferable and is not redeemable for cash
  • Please allow up to 5 business days for orders with free shipping to be shipped

Returns & Refunds – In-Store Purchases

If there’s a problem with a product that you purchased from us, please bring it back to us. For non-bike items picked up in-store, we will refund the original purchase amount within 30 days of your purchase for items returned in new condition, or items that are defective. Bikes returned in like-new condition are eligible for an exchange or store credit within 30 days of purchase. Bikes in like-new condition returned within 14 days of purchase are eligible for a full refund to customer's original payment used (same credit card, cash, or by check). For online, shipped orders, we will refund the original purchase amount within 14 days of shipment arrival – for items returned in new condition, or items that are defective. Merchandise returned that appears used may be subject to a restocking fee. Sale and closeout items are not eligible for returns, whether shipped or picked up in store.

Returns & Refunds – Online Purchases

You may ship an item back to us if it is defective or not to your satisfaction within 30 days of purchase. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee, at the discretion of David's World Cycle. All Bontrager products have a 30-Day Guarantee, and will receive a full refund if returned within 30 days of purchase.
 
Labor fees, such as custom wheel builds or other services, are non-refundable.

Bontrager 30-Day Guarantee

All Bontrager products have a 30-day Guarantee – a guest can return, no matter the condition (new or used), for a full refund, store credit, or exchange.

Pricing Disclaimer

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog, and we strive for similar accuracy and timeliness with the other information we offer here. We reserve the right to cancel any orders placed for items that have incorrect information including but not limited to Out-of-Stock, Incorrect Pricing, Closeout. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention. To ensure quality in-stock listings, please call ahead to speak with one of our sales associates to verify the item and price. David's World Cycle reserves the right to alter or cancel orders before information has been verified. Thank you and please don't hesitate to contact us with any questions!

Payment Types Accepted

We accept Visa, Mastercard, American Express, Discover, and PayPal.